Integra LifeSciences

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Coordinator, Sales Operations

Coordinator, Sales Operations

Vacancy ID 
Position Type 
Regular Full-Time

More information about this job


Integra LifeSciences, a world leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, reconstructive and general surgery, and regenerative wound care.


Integra's orthopedic products include devices and implants for foot and ankle, hand and wrist, shoulder and elbow, tendon and peripheral nerve protection and repair. Integra is a leader in neurosurgery, offering a broad portfolio of implants, devices, instruments and systems used in neurosurgery, neuromonitoring, neurotrauma, and related critical care. Integra’s Tissue Technologies is an in-patient and outpatient Regenerative product portfolio, which includes products for wound care, burns, abdominal reconstruction, and plastic & reconstructive surgery.  In the United States, Integra is a leading provider of surgical instruments to hospitals, surgery centers and alternate care sites, including physician and dental offices.

Founded in 1989 Integra is headquartered in Plainsboro, New Jersey and has over 3,300 employees worldwide. Integra's common stock is listed on The NASDAQ Stock Market under the symbol "IART."



  • Process consignment stock requests and ensure on-time delivery for scheduled cases.
  • Process sample stock requests on an as needed basis
  • Collaborate with distribution centers as well as supply chain when needed.
  • Ensure all procedures are followed for IDE, HDE and other clinical exceptions.
  • Locate product in the field when stock-outs occur at the distribution center as required for scheduled cases.
  • Perform inventory transfer transactions on behalf of the dealer or sales representative and assist in prepping sold inventory for billing.
  • Available after core business hours and weekend support to field emergencies, on a rotational basis.
  • Assist in the task to decrease the value of unbilled revenue by supporting the Sales Organization in securing purchase orders within their assigned regions.
  • Process bill and replacement for Hospital Consignment orders in accordance to Integra’s inventory management regulations.
  • Process and monitor dealer initiated orders in field inventory system, ensuring pricing accuracy as required to invoice associated transactions and recognize revenue in a timely manner.
  • Collaborate with the Recon Consignment Team when inventory issues arise while processing billing orders.
  • Assist in the review and handling of open order report for outstanding revenue opportunities
  • Respond and troubleshoot sales representative and distributor inquiries regarding the status of open orders, delivery and/or invoicing.
  • Respond to internal and external customers inquires in accordance with departmental service level agreements.
  • Available for fielding inbound internal and external customer calls based on departmental standards.


Associates Degree required, Bachelor’s Degree preferred

  • 1-5 years’ experience in Sales Operations, Customer Service or Inventory Management
  • Medical Device or healthcare experience preferred
  • Strong written and verbal skills
  • Customer Focused
  • Demonstrates strong time management skills
  • Detailed oriented
  • Ability to work with minimal supervision
  • Ability to problem solve and think logically
  • Team player
  • Working knowledge of MS Office Suite
  • Previous, Oracle and or Surgisoft experience a plus 

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