Integra LifeSciences

  • Account Manager (Neurosurgery and Neuromonitoring) - VIC

    Vacancy ID
    Position Type
    Regular Full-Time
  • Overview

    Integra LifeSciences, a world leader in medical technology, is dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. Integra offers innovative solutions in orthopedic extremity surgery, neurosurgery, reconstructive and general surgery, and regenerative wound care.


    Integra's orthopedic products include devices and implants for foot and ankle, hand and wrist, shoulder and elbow, tendon and peripheral nerve protection and repair. Integra is a leader in neurosurgery, offering a broad portfolio of implants, devices, instruments and systems used in neurosurgery, neuromonitoring, neurotrauma, and related critical care. Integra’s Tissue Technologies is an in-patient and outpatient Regenerative product portfolio, which includes products for wound care, burns, abdominal reconstruction, and plastic & reconstructive surgery.  In the United States, Integra is a leading provider of surgical instruments to hospitals, surgery centers and alternate care sites, including physician and dental offices.

    Founded in 1989 Integra is headquartered in Plainsboro, New Jersey and has over 4,500 employees worldwide. Integra's common stock is listed on The NASDAQ Stock Market under the symbol "IART."


    Primary Purpose:

    Achieve sales revenue and market share targets for a specified geographical region by promoting defined products to key specialists and technical staff within expense parameters


    Key Responsibilities & Duties:

    • Drive revenue and sales to meet organisational targets through Account Management
    • Develop and implement an on-going sales plan to achieve sales objectives and develop / penetrate the market
    • Target and develop new account opportunities while supporting current initiatives within the assigned region through:
    • supporting case coverage in the operating room,
    • extensive product knowledge,
    • exceptional customer service within selected accounts and key stakeholders,
    • participation in new product launches when required.
    • Provide effective and timely response to customer enquiries, resolve customer problems, produce quotations, maintain equipment, undertake stock takes, maintain accurate records
    • Initiate and conduct targeted regular sales appointments with surgeons, nurses, support staff and supply departments
    • Prepare proposals and presentations based on the customer’s product / service requirements and contribute to Tender applications/processes
    • Establish and maintain accurate records utilizing available Customer Relationship Management system
    • Effectively liaise with Customer Service and Warehouse in regards to stock
    • Management of loan equipment movements
    • Management of consignment stock and agreements
    • Attend and participate in sales meetings, product seminars and trade shows
    • Capture and feedback accurate market data as required
    • Ensure collaborative relationships with all Integra team members and external stakeholders
    • Comply with all company quality standards and procedures, regulatory requirements as well as health & safety requirements
    • Perform other related duties as assigned or required


    • Minimum 3 years sales experience in a medical, scientific or hospital field. Operating theatre and capital sales experience preferred
    • Tertiary qualification in nursing, science or the allied health field preferred
    • Excellent communication and interpersonal skills; ability to communicate at all levels verbally and in writing; demonstrated ability to establish and maintain effective working relationship with co-workers, customers and other stakeholders
    • Demonstrated ability to understand and deliver excellent customer service
    • Proficient computer literacy
    • Must possess a valid driver’s license
    • High level of experience with working autonomously within a very small team environment. This requires proactive problem solving skills and well developed organisational skills.
    • Proven ability to take accountability for the quality and timeliness of their work outputs
    • Demonstrated ability to maintain an excellent level of reporting, documentation and organisation
    • Highly self motivated with a positive and “can-do” attitude, energetic and outcome driven, resilient and persistent when required
    • Flexible and adaptable in an ever changing environment
    • Strong ability to influence and negotiate successfully
    • Willingness and ability to learn and impart technical information
    • Sound judgment, creativity, initiative and innovative thinking
    • Professional Conduct, and understanding of, and compliance with, company policies, procedures and standards, organization's values and culture


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